Terms of Use

Last Updated: February 16, 2026 | Effective Date: March 1, 2025

IMPORTANT: Please read these Terms of Use carefully before accessing or using Parlay. By accessing or using the Service, you agree to be bound by these Terms. These Terms include a binding arbitration agreement and class action waiver (Section 12). You are solely responsible for complying with all applicable recording consent laws in your jurisdiction.

ARBITRATION NOTICE

These Terms contain a binding arbitration agreement and class action waiver. You agree to resolve disputes through binding individual arbitration and waive the right to participate in class actions.

RECORDING CONSENT NOTICE

YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR COMPLYING WITH ALL APPLICABLE RECORDING CONSENT LAWS. Recording laws vary by jurisdiction — multi-party consent states include California, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania, and Washington. You must understand your jurisdiction's recording laws, obtain all required consents, and inform all parties about AI analysis. PARLAY IS NOT RESPONSIBLE FOR YOUR RECORDING VIOLATIONS.

1. Acceptance and Eligibility

1.1 Age Requirement

You must be at least 18 years old to use Parlay.

1.2 Binding Agreement

By accessing or using the Service, you agree to these Terms of Use. Good Odds Inc., doing business as Parlay ("Parlay," "we," "our," or "us"), is a Delaware C Corporation.

1.3 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or in-app notification. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

2. Your Responsibilities

2.1 Recording Consent (CRITICAL)

• You bear 100% responsibility for recording consent law compliance

• Obtain all required consents before recording

• Inform people about recording and AI analysis

• Maintain consent records as legally required

• Do not record without proper legal authority

2.2 Prohibited Activities

You may NOT:

• Use Parlay for any illegal activity

• Record conversations without proper consent

• Record or analyze conversations involving minors without parental consent

• Upload content you don't have usage rights for

• Harass, abuse, or harm others

• Attempt to hack, reverse-engineer, or compromise the security of the platform

• Use bots or automated tools to access the Service

• Violate the privacy or intellectual property rights of any person

• Interfere with or disrupt the Service or its infrastructure

• Record confidential, privileged, or protected communications without authorization

2.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. Do not share your account credentials with others.

3. Your Content and Data

3.1 What We Can Do With Your Content

By uploading content, you grant Parlay a limited, non-exclusive license to:

• Store and process recordings

• Transcribe using AI (Whisper and others)

• Analyze and score using AI (GPT-4, Claude)

• Display content as directed by you

• Use anonymized, de-identified data for AI model improvement

We can use anonymized data from your recordings to improve Parlay, but we will not share personal recordings or identifiable information without permission, except as required by law or these Terms.

3.2 You Own Your Content

You retain ownership of all recordings, transcriptions, and content you upload ("User Content"). You are responsible for:

• Having rights to everything you upload

• Not violating copyright, trademark, or privacy rights

• Not uploading unauthorized confidential information

• Ensuring legal compliance of your content

3.3 Content We May Remove

Parlay may remove content that:

• Violates these Terms or applicable laws

• Infringes intellectual property rights

• Harasses or harms others

• Contains spam or malware

• Is fraudulent or misleading

3.4 Data Retention After Termination

We may retain anonymized or aggregated data derived from your use for analytics, compliance, or improvement purposes after account deletion.

4. AI Analysis — Important Disclaimers

4.1 AI Is Not Perfect

Parlay uses AI for analysis. You acknowledge that:

• AI makes mistakes — Transcriptions may be inaccurate, analysis may be wrong

• AI feedback is coaching only, not professional business, legal, financial, medical, or career advice

• There are no guarantees of performance improvement

• Results vary based on many factors beyond AI feedback

• Scores represent algorithmic assessments, not human judgment

• Third-party AI providers (OpenAI, Anthropic, Google) have their own terms and policies

4.2 Use AI Responsibly

• Do not rely solely on AI feedback for important decisions

• Consider AI as one input among many

• Consult qualified professionals for professional advice

• Review AI output critically

5. Fees and Payments

5.1 Subscription Plans

By subscribing, you agree that:

• Prices displayed in the app apply

• Subscriptions auto-renew unless cancelled

• You authorize recurring charges

• Parlay may change prices with 30 days' notice

5.2 No Refunds

ALL SALES ARE FINAL. No refunds will be issued for:

• Partial subscription periods

• Unused features

• Termination for violations

• Service dissatisfaction

5.3 Cancellation

You can cancel anytime through the app or your device's app store. Cancellation takes effect at the end of the current billing period.

6. Privacy and Data Security

6.1 How We Use Your Data

Your use of Parlay is also governed by our Privacy Policy. We collect recordings, transcriptions, usage data, and account information. We process data to provide the Service and improve AI. We use third-party services (Google Cloud, Supabase, OpenAI, Anthropic). Data is stored in the United States.

6.2 Data Security Disclaimer

Parlay implements industry-standard security measures including encryption in transit and at rest. However, no system is 100% secure. Data breaches may occur despite our best efforts. Absolute security cannot be guaranteed. You use the Service at your own risk. WE ARE NOT LIABLE FOR SECURITY BREACHES BEYOND OUR REASONABLE CONTROL.

6.3 Your Data Rights

Depending on your location, you may have rights to access, delete, export, and opt out of certain uses of your data. Contact legal@goparlay.io to exercise these rights.

6.4 SMS Communications

By providing your phone number and opting in, you consent to receive SMS communications from Parlay (operated by Good Odds Inc.).

Transactional SMS: Order confirmations, account alerts, security notifications, and service updates necessary for service use.

Promotional SMS: Marketing messages, special offers, product updates, and promotional content. A separate opt-in applies.

Message Frequency & Rates: Message frequency varies. Standard message and data rates may apply.

Opt-Out: Reply STOP to any message to unsubscribe. Reply HELP for assistance. You may also email legal@goparlay.io.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

Consent Not Required: SMS consent is not a condition of purchase or service use.

Third-Party Disclosure: Your phone number and SMS opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing purposes.

7. Organizations and Teams

7.1 Organization Accounts

Organizations can create team workspaces featuring custom AI prompts, team analytics, admin controls, and shared content.

7.2 Administrator Rights

Organization administrators can:

• View all shared organization content

• Access member activity and performance data

• Remove members

• Delete the organization

7.3 Member Obligations

Organization members understand that:

• Administrators can view activity within the organization

• Shared content belongs to the organization

• You must follow organizational policies

• Removal results in loss of access to organization content

• If the organization pays for your access, your rights to use the Service are subject to your Organization's agreement with Parlay

8. Intellectual Property

8.1 Parlay Owns the Service

All software, designs, logos, algorithms, AI models, and technology belong to Good Odds Inc. or its licensors. You may not copy, modify, or reverse engineer the Service, use Parlay trademarks without permission, or remove copyright or proprietary notices.

8.2 Copyright Infringement (DMCA)

For copyright infringement claims, email legal@goparlay.io with: (1) your contact information, (2) a description of the copyrighted work, (3) location of the infringing content, (4) a statement of unauthorized belief, and (5) a sworn accuracy statement. Parlay removes infringing content and may terminate repeat infringers' accounts.

9. Disclaimers — Please Read Carefully

9.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. Good Odds Inc. disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

9.2 Third-Party Services

Parlay is not responsible for OpenAI, Anthropic, Google, or other third-party services, their interruptions, or their terms or privacy policies.

9.3 Other Users

Parlay is not responsible for other users' conduct or content, user disputes, or user-generated content accuracy.

10. Limitation of Liability

10.1 No Liability for Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOOD ODDS INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES arising out of or related to your use of the Service, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, business interruption, reputational harm, or personal injury or emotional distress. This applies regardless of the cause of action or theory of liability, even if we knew damages were possible.

10.2 Cap on Damages

Good Odds Inc.'s total aggregate liability for all claims shall not exceed the greater of (a) $100 or (b) the total amounts paid by you to Good Odds Inc. during the twelve (12) months immediately preceding the event giving rise to the claim.

10.3 Claims Deadline

Any claim related to the Service must be filed within one (1) year after the cause of action arises, or it is permanently barred.

11. Indemnification — You Protect Us

11.1 You Defend Us

You agree to defend, indemnify, and hold harmless Good Odds Inc. and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your violation of recording consent laws

• Your breach of these Terms

• Your User Content or recordings

• Your violation of any law or third-party rights

• Disputes with other users or organizations

• Your misuse of the Service

12. Dispute Resolution

12.1 Try to Resolve Informally First

Before initiating any formal dispute resolution, contact us at legal@goparlay.io and attempt to resolve the dispute informally through good faith negotiation for at least 30 days.

12.2 Binding Arbitration

IF INFORMAL RESOLUTION FAILS, YOU AGREE TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION, NOT COURT. Arbitration means a neutral arbitrator decides your dispute instead of a judge or jury. The process is more informal and typically faster. The arbitrator's decision is final and binding with very limited appeal rights.

Arbitration is administered by the American Arbitration Association (AAA) under its Consumer or Commercial Arbitration Rules. Location: Wilmington, Delaware, or via video/phone. Each party pays its own attorney fees. Parlay will reimburse filing fees for claims under $10,000 if the claim is not frivolous.

12.3 Class Action Waiver

YOU AND GOOD ODDS INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive the right to participate in class action lawsuits, bring representative actions, or consolidate claims with other users. If this waiver is found unenforceable, the entire arbitration provision is void.

12.4 Exceptions to Arbitration

Court proceedings are allowed for small claims court cases, intellectual property disputes, and injunctive relief requests.

12.5 Jury Trial Waiver

IF A DISPUTE GOES TO COURT, YOU WAIVE YOUR RIGHT TO A JURY TRIAL.

12.6 Governing Law

These Terms are governed by the laws of the State of Delaware and applicable federal law, without regard to conflict of law principles. Court disputes shall be filed in Wilmington, Delaware. You consent to personal jurisdiction there.

12.7 30-Day Opt-Out Right

You may opt out of the arbitration agreement by sending written notice to legal@goparlay.io within 30 days of first accepting these Terms. Include your full name, email address, and a clear statement: "I opt out of arbitration." All other Terms remain in effect.

13. Termination

13.1 We Can Terminate You

Good Odds Inc. may suspend or terminate your access to the Service at any time for violation of these Terms, illegal or fraudulent activity, non-payment, or any other reason at our sole discretion.

13.2 You Can Terminate

You may delete your account at any time through your account settings or by emailing legal@goparlay.io.

13.3 Effects of Termination

Upon termination:

• Your license to use Parlay ends immediately

• Parlay may delete your content

• Parlay may retain anonymized data for analytics or compliance

• You remain liable for any outstanding fees

• No refunds for remaining subscription time

14. General Terms

14.1 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Good Odds Inc. regarding the Service and supersede all prior agreements.

14.2 Changes to Terms

Parlay can modify these Terms at any time. Material changes will be communicated via notice. Continued use constitutes acceptance.

14.3 Assignment

You cannot transfer or assign these Terms to anyone. Parlay may assign these Terms at any time without notice.

14.4 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14.5 No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

14.6 Force Majeure

Parlay shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, pandemics, and internet failures.

14.7 Notices

Parlay will send notices to your registered email address. You may send notices to legal@goparlay.io or by mail to Good Odds Inc., 122 N Independence Way, Saratoga Springs, UT 84045, United States.

14.8 App Store Terms

If you download Parlay from the Apple App Store or Google Play Store: these Terms are between you and Parlay, not Apple or Google. Apple and Google have no support obligation and bear no liability. You must also follow app store terms.

14.9 Export Controls

The Service may be subject to U.S. export controls. You represent that you are not located in any embargoed country or on any U.S. government restricted party list.

15. Contact Us

For all inquiries including general support, legal and compliance, privacy and data requests, and copyright (DMCA) notices:

Email: legal@goparlay.io
Website: goparlay.io

Good Odds Inc. (doing business as Parlay)
122 N Independence Way
Saratoga Springs, UT 84045
United States

BY USING PARLAY, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE PARLAY.

© 2026 Good Odds Inc. All rights reserved.